DCB Bank Launchpad Program
Program Description
DCB Bank Launchpad Program – Professional Program Details
Job Title
Customer Service Manager – DCB Bank
Program Overview
The DCB Bank Launchpad Program is an industry-focused Banking Training & Placement Program offered by DCB Bank in association with Manipal Academy of BFSI.
Designed for fresh graduates, this intensive certification program equips candidates with practical banking knowledge, customer service excellence, sales skills, and retail banking expertise. After successful completion of the training, candidates join DCB Bank as Customer Service Managers.
Training Details
Program Duration
15 Days (2 Weeks)
Training Mode
Full-Time Campus Training
Training Location
Manipal Academy of BFSI Campus
Job Location
Pan India
Job Role – Customer Service Manager
As a Customer Service Manager, your responsibilities include:
Opening Savings & Current Accounts (CASA)
Customer Relationship Management
Fixed Deposit (FD) & Term Deposit (TD) Services
Cross-selling Banking Products
Customer Acquisition
Branch Banking Operations
KYC Documentation & Verification
Digital Banking Support
Resolving Customer Queries
Delivering Outstanding Customer Service
Achieving Business & Sales Targets
Salary Package
Total Fixed Pay
₹3,50,000 Per Annum
Additional Benefits
Attractive Performance Incentives
Opportunity to earn up to 1.5× of Annual CTC based on performance
Provident Fund (PF)
Medical Insurance
Paid Leaves
Career Growth Opportunities
(Benefits are provided as per DCB Bank policy.)
Program Fee
Official Program Fee
₹67,000 + GST
Fee Includes
Professional Banking Training
Tuition Fees
Boarding & Lodging
Classroom Training
Banking Certification
Placement Assistance
Eligibility Criteria
Qualification
Any Full-Time Graduate
Academic Performance
Minimum 50% in Graduation
Age
21–28 Years
Gender
Open to All
Skills Required
Communication Skills
Customer Relationship Management
Sales & Marketing Skills
Banking Product Knowledge
Problem Solving
Teamwork
Digital Banking Awareness
Professional Personality
Career Growth
Customer Service Manager (CSM)
⬇️
Senior Customer Service Manager
⬇️
Relationship Manager
⬇️
Senior Relationship Manager
⬇️
Deputy Branch Head
⬇️
Branch Head
⬇️
Cluster / Circle / State / Regional Head
Program Benefits
Direct Career Opportunity with DCB Bank
Industry-Focused Banking Certification
Professional Banking Training
Expert Faculty & Mentorship
Hands-on Practical Learning
Customer Service & Sales Excellence
Placement Assistance
Pan India Job Opportunities
Performance-Based Incentives
Fast Career Growth
Why Choose the DCB Bank Launchpad Program?
✔ Career with a 90+ Year Legacy Private Sector Bank
✔ Intensive 15-Day Banking Certification
✔ Customer Service Manager Role
✔ ₹3.50 LPA Fixed Salary + Incentives
✔ Earn Up to 1.5× CTC Based on Performance
✔ Practical Retail Banking Training
✔ Industry Expert Mentorship
✔ Pan India Career Opportunities
Selection Process
Online Registration
Online Assessment
Virtual Interview
Provisional Offer Letter
Program Fee Payment
15-Day Campus Training
Final Assessment
Join DCB Bank as Customer Service Manager
About DCB Bank
DCB Bank is one of India's leading private sector banks with a 90+ year legacy. The bank combines traditional banking values with a modern, agile approach, offering strong opportunities in Retail Banking, SME Banking, and Digital Banking. It provides a stable work environment, continuous learning, and excellent career growth for young professionals.
Important Note
Selection is based on the candidate's eligibility, academic performance, assessment, virtual interview, background verification, and successful completion of the training program. The official program fee is ₹67,000 + GST, covering training, tuition, boarding, and lodging during the 2-week classroom program. JobDesirve facilitates registration, admission guidance, and placement assistance. Final selection and employment are governed by DCB Bank's official recruitment policies.
Application Form
Fill out your details to enroll in this program.